Privacy Policy
Last updated: 2026-10-17
What we collect
When you submit an enquiry, quote request, sample request or supplier registration through our website, we collect the information you provide: name, company name, email, phone/WhatsApp number, product and shipment details, and any message you include. Forms are processed by Netlify Forms; we do not run our own server or database for this data.
How we use it
We use submitted information to respond to your enquiry, prepare quotes, coordinate samples or shipments, and — where you've agreed — to follow up about your requirement. We do not sell your information to third parties.
If you contact us via WhatsApp, that conversation is subject to WhatsApp's own privacy practices in addition to ours. We use WhatsApp conversation content the same way as form submissions — to respond to and fulfil your enquiry.
Analytics and cookies
We use Google Analytics (GA4) and Microsoft Clarity to understand how visitors use this site, and to see which pages and campaigns bring in enquiries. For visitors in the EU/EEA, UK and Switzerland, and anyone shown our cookie banner, analytics and advertising cookies are not set until you click Accept (Google Consent Mode v2, default denied). Until then, Google Analytics receives only cookieless, anonymous signals, and Microsoft Clarity does not load. For other visitors, standard analytics cookies may be set on page load. You can change or withdraw your choice at any time via the “Cookie settings” link at the bottom of every page, or through your browser settings.
Your rights (EU/UK visitors)
If you are located in the EU or UK, you have the right to access, correct, or request deletion of personal data we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us at info@greenplusexim.com.
Data retention
We retain enquiry and order-related information for as long as needed to service your enquiry or ongoing business relationship, and as required for our own accounting and legal record-keeping obligations.
Third-party services
Form submissions are processed by Netlify (Netlify Forms). Analytics data is processed by Google (Analytics) and Microsoft (Clarity). Each operates under its own privacy policy in addition to ours.
Contact
Questions about this policy or your data can be sent to info@greenplusexim.com or via our Contact page.