Frequently Asked Questions
Grouped by topic — ordering, products, payment, shipping and documentation.
General
Fresh fruits and vegetables, grains and rice, pulses, spices, fish and seafood, animal feed ingredients, fertilizers and organic manure, plus other Indian export categories on request.
Mumbai, Maharashtra, India, with sourcing relationships across India's producing regions.
Since 2000 — over 25 years.
No — we supply importers, distributors, wholesalers, retail chains, manufacturers/processors and trading companies at export volumes.
IEC (Import Export Code) and APEDA registration. See our Registrations page for details.
Ordering & Quotes
Use the Get a Quote form, or send your product, quantity and destination via WhatsApp.
Within 24 business hours.
Our default MOQ is 1 x 20ft container; trial orders are discussed on a per-product basis.
Yes, for most products — ask when you send your requirement.
Yes — commodity and shipping prices move regularly. Quotes carry a validity window; request a current quote rather than relying on an old one.
Yes — monthly, quarterly or annual supply arrangements can be discussed. See Private Label & Bulk Supply.
Products & Specifications
Yes, for most products, subject to season and availability. See our Sample Policy.
Specifications are confirmed in writing before production or procurement begins, based on your requirement.
For fresh produce, yes — grade and availability follow harvest calendars. See each product page's availability calendar.
Yes for many products — see Packaging & Labelling and Private Label & Bulk Supply.
We use 'organic manure' and 'organic fertilizer' as product-type descriptions, not as certification claims.
Payment
Letter of Credit (LC), advance payment / Cash Against Documents (CAD), and Telegraphic Transfer (TT). See Payment Terms.
It depends on order size and relationship — first orders often use LC or a partial advance; terms are agreed per order.
Typically USD; other currencies can be discussed.
Shipping & Logistics
Nhava Sheva (JNPT), Mundra, Chennai, Kolkata, Kochi and Visakhapatnam, plus air cargo for time-sensitive orders.
Yes, for fresh produce and frozen seafood.
FOB, CIF, CFR and EXW. See Logistics & Shipping for details.
It varies by region — see the transit-time table on Logistics & Shipping, or ask for an estimate to your specific port.
Mostly we ship FCL, but a trial LCL quantity can be discussed for some products.
That's typically the buyer's responsibility or their customs broker's, unless otherwise agreed.
Documentation & Compliance
Export documentation prepared to match destination-country and buyer requirements — phytosanitary certificate, certificate of origin, fumigation certificate, lab test reports and more, as applicable.
Yes — SGS, Bureau Veritas, Intertek or your nominated agency can be arranged on request.
Yes, on request, for moisture, admixture, residue and other relevant tests.
Share your compliance checklist and we will confirm the documentation for your shipment. See also our country-specific market pages for regulatory overviews.
We hold IEC and APEDA registration. If your import needs a specific certification or third-party inspection, tell us early and we'll confirm what we can arrange for your order.
Becoming a Partner
Farmers, FPOs, processors and aggregators can register their product and capacity via our Become a Supplier page.
Our focus is direct sourcing relationships and direct buyer relationships; reach out via Contact if you'd like to discuss a specific opportunity.
Get Your Export Quote
Share your requirement — quantity, destination and specs — and we'll come back with FOB/CIF pricing, lead time and documentation details.
- Response within 24 business hours
- No obligation
- Samples available on request
Step 1 of 2 — takes 60 seconds